Close popover
Hari Radhakrishnan (HariR246)

HariR246 Member since 2020 4 posts
Posted: September 22, 2020
Last activity: September 23, 2020

Pega 8.4 application fails to restart in openshift

Hi PEGA Team,

Our PEGA applications are failing to restart in a particular Openshift cluster. If we move the application to a different cluster it works fine. 

The problematic cluster is where our DEV/TEST app instances run. Hence our development activity is blocked due to this issue. Appreciate your help.

For some reason, the PEGA applications in DEV cluster throws the below exception during startup and fails to proceed.

1. I don’t see any issue in establishing TCPS connection to the DB.

2. We ran a java client program inside the PEGA Universal pod to query the DB with the same connection string as is configured in the PEGA app and it returned the exact result we were expecting. 

3. The logs stop for about 90s (think this is the socketTimeout value set in JDBC_CONNECTION_PROPERTIES=socketTimeout=90) before the exception appears.

4. I tried to enable DEBUG logs in prlog4j2.xml, but couldn’t figure out which classes to monitor.

Anyone has any pointers? Please let us know.


21-Sep-2020 09:07:12.365 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource. Bootstrap datatables schema: PEGA_DATA

21-Sep-2020 09:07:12.641 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource. Archive version [0      ]

21-Sep-2020 09:07:12.641 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Engine schema defined in allclasses: null

21-Sep-2020 09:07:12.642 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Engine classes schema: PEGA_RULES

21-Sep-2020 09:07:12.643 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Assembled classes schema: PEGA_RULES

21-Sep-2020 09:07:12.643 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. prbootstrap.properties merged with prbootstrap entries in Data-Admin-System-Settings

21-Sep-2020 09:07:12.681 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Using latest detected engine version:(EngineCodeSetVersion= 08-04-01). To specify a different version, use the setting com.pega.pegarules.bootstrap.codeset.version.Pega-EngineCode in prbootstrap.properties.

21-Sep-2020 09:07:12.684 INFO [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. Will load phase 2 bootstrap from Pega-EngineCode:08-04-01

21-Sep-2020 09:07:13.815 INFO [main] com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl. Using PRAppLoader implementation class: com.pega.pegarules.bootstrap.loader.PRAppLoader

java.sql.SQLException: Closed Resultset: getTimestamp

       at oracle.jdbc.driver.GeneratedScrollableResultSet.getTimestamp(GeneratedScrollableResultSet.java:412)

        at com.pega.pegarules.internal.bootstrap.phase2.jdbc.VersionedJdbcJarReader.createAllCaches(VersionedJdbcJarReader.java:717)

        at com.pega.pegarules.internal.bootstrap.phase2.jdbc.VersionedJdbcJarReader.<init>(VersionedJdbcJarReader.java:556)

        at com.pega.pegarules.internal.bootstrap.phase2.jdbc.VersionedClassTableConfig.createReader(VersionedClassTableConfig.java:143)

        at com.pega.pegarules.internal.bootstrap.phase2.jdbc.PegaJdbcURLHandler.<init>(PegaJdbcURLHandler.java:115)

        at com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl.establishDBClassConfiguration(PRBootstrapImpl.java:920)

        at com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl._finishInitialization_privact(PRBootstrapImpl.java:267)

Thanks & best regards, Hari

Pega Platform 8.4 Case Management Financial Services System Administrator