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 Mary Strudwick (MaryStrudwick)
PEGA
Senior Marketing & Decisioning Architect
Pegasystems Inc.
US
MaryStrudwick Member since 2014 8 posts
PEGA
Posted: May 13, 2015
Last activity: May 18, 2015
Posted: 13 May 2015 14:38 EDT
Last activity: 18 May 2015 2:09 EDT
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Pega Marketing Essentials - Configuring and Testing the Marketing Offer

I tried to test the treatment again in the "Configuring and Testing the Marketing Offer" lesson in Pega Marketing Essentials and get this message: "One or more messages did not send sucessfully. Please update your sending options and try again." I used the preselected email address provided in the exercise, customer1@myco.com. I was able to login to the email test system. Where do I update sending options?  Thanks.

 

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Posted: 6 years ago
Posted: 14 May 2015 5:10 EDT
Guru Deshkulkarni (Guru Deshkulkarni)
PEGA
Senior Manager, Application Enablement
Pegasystems Inc.
NL

Hi Mary

Thank you for writing.

Can you please clarify: When you say "I tried to test the treatment again...", do you mean it worked the fist time and you are facing this issue when you clicked on the 'Send Test Message' again?

Can you also share a screen-shot of the error message?

Regards
Guru
Posted: 6 years ago
Posted: 18 May 2015 2:09 EDT
Guru Deshkulkarni (Guru Deshkulkarni)
PEGA
Senior Manager, Application Enablement
Pegasystems Inc.
NL

Mary

There are two different Exercise systems for Pega Decision Management Essentials course and Pega Marketing Essentials course.

Can you confirm if you are using the one meant for Pega Marketing Essentials course? As this error suggests that that the email configuration is not set-up correctly (which is quite possible if you are using the exercise system from Pega Decision Management Essentials course)

Regards
Guru