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Priyesh Agrawal (PriyeshA)
Ernst & Young
Senior Pega Developer
Ernst & Young
PriyeshA Member since 2015 16 posts
Ernst & Young
Posted: October 5, 2020
Last activity: October 7, 2020

PEGA to RPA Configuration

Hi All,

Hope you are doing well.

We have a requirement to call RPA Automation from Pega (Cloud Instance) in background and to achieve that we have designed the below steps.

Can you please validate the design and suggest any other approach to achieve the below requirement with best practice. 

Requirement: To launch a windows application multiple times (in different stages) in a Pega Flow. It needs to run in background such that the main pega flow doesn't get affected.


1) Queuing the case to a Robotic Work Queue using "Assign to Robot Queue" wherever needed in the flow in a parallel process.

2) We are planning to have a dedicated  VM (Single BOT) who will pick the case from Robotics Work Queue and runs the automation (considering Pega Runtime is Running in the VM).

3) VM's (BOT) RuntimeConfig.xml File will have  "PegaServerURL" as our Pega Cloud URL which registers this VM (BOT) in Pega Cloud Server's Robot Manager and that VM(bot) will be mapped to a Work Group.

 Any inputs will be helpful. Thanks!

Pega Platform 8.4.2 Pega Robotic Process Automation 19.1 Robotic Process Automation Technology Services