Discussion

3
Replies
1237
Views
 Chaitra Kamaraju (ChaitraKVL)
PEGA
Sr. Manager, Quality Excellence
Pegasystems Inc.
IN
ChaitraKVL Member since 2011 13 posts
PEGA
Posted: June 4, 2015
Last activity: April 6, 2018
Posted: 4 Jun 2015 8:24 EDT
Last activity: 6 Apr 2018 19:26 EDT
Closed

Pega7 Developer portal not loading properly

Hi,

We have upgraded to Pega7.

When we login with any of our application developer operator-ID the developer portal is not loaded properly.

Developer portal is properly loaded when we login with administrator@pega.com.

Let us know how to resolve the issue.

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

System Administration Upgrades
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.
Posted: 6 years ago
Posted: 4 Jun 2015 10:20 EDT
Andrew Fontenelle (fonta)
PEGA
Sr. Manager, Regional Tech Enablement Delivery - EMEA
Pegasystems Inc.
GB

Hello Karmac,


Thank you for your query. Could you provide more detail of your upgrade. What database, application server are you using? Which version did you upgrade from and to (7.1.x)? Are you using the correct browser versions?


Regards,


Andrew Fontenelle


PDN Support Team
Posted: 6 years ago
Posted: 4 Jun 2015 10:24 EDT
Sudharsan Raman (sudharsan)
PEGA
Principal Software Engineer - Customer Success
Pegasystems Inc.
IN

Did you customize any js files. We have seen this issue when pega_ui_harness_deffered  js file is being customized.


If there are any customizations, please reapply the customizations on Pega 7 versions of those rules
Posted: 6 years ago
Posted: 9 Jun 2015 3:12 EDT
Saikhom Singh (SaikhomP)
PEGA

Pegasystems Inc.
IN

Root cause:- Your application is still pointing to Pega lower version. (Like if you upgrade from pega 6.1 then your applicaiton must be point to PegaRules:06-XX-XX )


 


Solutions:- Log in with administrator@pega.com and open your application and change Base rulesets version to 07-XX-XX eg PegaRules:07-XX-XX. Log out and login with your Application operator. This time it will work.


Cheers..