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JessicaW8826 Member since 2015 2 posts
TCS
Posted: 4 years ago
Last activity: 4 years 11 months ago
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PLEASE HELP! Unable to Click in Running Case Data Fields (Audit?)

I'm working on an application that requires the user to enter case data when the case is run, like first name / last name, etc.

 

For some reason, when I run the case, the fields are not able to be clicked. I cannot click in the text boxt for "first name" - or any other text box. If I click the "assignment" tab at the top of the work area, I am able to press the tab key to cycle through the text boxes, and insert information. At the bottom of the section displaying the case content, there is a small bit of text, reading "Audit". The image through the link shows what I mean by this. I can't locate what it is using Live UI, and have no idea how it is even related.

http://postimg.org/image/6b6zgpur5/

 

I'm not the first person to experience this problem. Nobody I know is able to figure this out... this is a huge hinderance, as the only work-around that we know of is to completely restart the application anew.

 

PLEASE, HELP!!!

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