Discussion 2 Replies 41 Views × Close popover Johnny Johnson (Johnsnjr77) TTEC TTEC US View Profile Send Message Johnsnjr77 Member since 2020 3 posts TTEC Posted: May 12, 2020 Last activity: May 14, 2020 Posted: 12 May 2020 14:43 EDT Last activity: 14 May 2020 15:51 EDT Prediction Studio and machine language Greetings I am trying to use machine language to extract text from an email. I have this working fine using Ruta, but I can seem to figure it out with machine language. I have attachment my data source. I simply added a few fields to the existing template. Any recommendations would be greatly appreciated. ***Edited by Moderator Marissa to update Platform Capability tags**** Pega Platform 8.4.1 Low-Code App Development Prediction Studio × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Posted: 11 months ago Posted: 14 May 2020 3:15 EDT × Close popover Sindhu Tiwari (tiwas) PEGA Product Manager - Multi Channel Pegasystems Inc. IN View Profile Send Message tiwas PEGA replied to Johnsnjr77 You need to have more training data for the entity you want to recognize from the email. RUTA is good when you have a fixed pattern. Can you add training records from the "Training Data tab" of the email channel? It will fix the tags automatically. Posted: 11 months ago Posted: 14 May 2020 15:51 EDT × Close popover Johnny Johnson (Johnsnjr77) TTEC TTEC US View Profile Send Message Johnsnjr77 TTEC replied to tiwas thanks. I also fixed some errors in my spreadsheet and was able to get it to work. I did need to add more test data to the spreadsheet as well. Thanks for the reply.