Discussion2Replies35Views Johnsnjr77 Member since 2020 3 posts TTEC Posted: May 12, 2020Last activity: May 14, 2020 Prediction Studio and machine languageGreetingsI am trying to use machine language to extract text from an email. I have this working fine using Ruta, but I can seem to figure it out with machine language.I have attachment my data source. I simply added a few fields to the existing template. Any recommendations would be greatly appreciated. ***Edited by Moderator Marissa to update Platform Capability tags**** Pega Platform 8.4.1 Low-Code App Development Prediction Studio ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 6 months agotiwas PEGA replied to Johnsnjr77You need to have more training data for the entity you want to recognize from the email.RUTA is good when you have a fixed pattern. Can you add training records from the "Training Data tab" of the email channel? It will fix the tags automatically. Posted: 6 months agoJohnsnjr77 TTEC replied to tiwasthanks. I also fixed some errors in my spreadsheet and was able to get it to work. I did need to add more test data to the spreadsheet as well. Thanks for the reply.