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Instellars Global Consulting
Posted: June 17, 2016
Last activity: June 21, 2016
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Query on LSA (7.1) Quiz - Service Levels - SLA Checking Agent
(True or False) The SLA-checking Agent invokes its Activity every 30 seconds.
True
False (Correct Answer)
In the above quiz question, the SLA-checking Agent referred is 'ServiceLevelEvents' agent? If yes, does the question also consider time taken in performing the two checks - if current DateTime>pyMinimumDateTimeForProcessing and checking for the lock of the queue-item? Thanks in advance.
Please see previous posting which matches your question:
https://pdn.pega.com/forums/lead-system-architect-71/query-lsa-71-quiz-service-levels