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Krishna Mohan K (KrishnaMohanK9152)
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KrishnaMohanK9152 Member since 2011 7 posts
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Posted: July 3, 2015
Last activity: July 7, 2015
Posted: 3 Jul 2015 5:41 EDT
Last activity: 7 Jul 2015 1:00 EDT
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Remote Case Type gives sun.security.provider.certpath.SunCertPathBuilderException

Hi All,

Using FCM, we are configuring a case type that invokes the Remote System.

Remote System can be configured with a system url that is "secured"/"intranet" url.

 

1) When a remote system is configured with intranet url:

While configuring a case type of the remote system, the system retrieves the information with no exception.

 

2) When a remote system is configured with secured url:

While configuring a case type of the remote system, the system gives a sun.security.provider.certpath.SunCertPathBuilderException.

 

While debugging, it has been observed that pzRetrieveRemoteCaseTypes activity is being called which invokes HTTP web-service.

https://xxxxx.com/prweb/PRHTTPService/CaseManagement/Rule-Obj-CaseType/Discover

We generally get this exception when we don't have a keystore file installed in the system. But there is no facility to actually give a key store file for the remote system rule to use.

Please help in getting this resolved.

 

Thanks,

krishna

 

Case Management
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