Posted: 24 Feb 2016 13:42 EST Last activity: 1 Mar 2016 14:31 EST
Can anyone share limitations or lessons learnt reopening a closed work object. We have a requirement to reopen a case but it was suggested by others that it is not recommended to reopen closed cases because there are some things that pega will not work when you reopen the case. It was very vague statement so trying to understand where is the issue or what is the issue.
Thank you allep, i did check that before but i am trying to see if anyone had issues reopening a case or some of the OOB functionalities didn't work when case was reopened. More of lessons learned with reopen case requirements