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Praveen B (PraveenB)
Accenture

Accenture
IN
PraveenB Member since 2012 4 posts
Accenture
Posted: February 13, 2015
Last activity: February 16, 2015
Posted: 13 Feb 2015 8:11 EST
Last activity: 16 Feb 2015 5:13 EST
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Report Defination - You are not authorized

Hi,
 
 I have an operator 'ABC', and two environments 'Dev' and 'Test'. In Dev i'am able create a case and link fews to the case and check linked cases to the case, but where as in Test enviroment when i create a case and try to link cases to it, cases are not getting linked and no cases are getting displayed to the case.
 
 Below is the error go from the tracer.
 
Error:
FAIL 
 Step Status Info   You are not authorized to open instance RULE-OBJ-REPORT-DEFINITION LINK-XXXXXX XXXX #201XXXXXT160733.348 GMT 

 Please share your inputs if you have any suggestions on this. Thanks.

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