Discussion535Views MaryritaStyer Member since 2010 130 posts MOD Posted: 4 years agoLast activity: 4 years ago Closed Resolution for VM download issue in Pega Customer Service Foundation 7.2 Self-Study CourseIssue:On this particular course, unable to download the VM from the following link:https://pdn.pega.com/pega-academy/my-self-study?LessonID=L-5171Using Chrome, the download automatically cancels itself and restarts. On IE, the download simply fails after downloading close to 100% of the file. Resolution:The download was conflicting with crash plan which backs up all My Document folders. Be sure to download the file to a location outside of My Documents.Maryrita StyerCommunity Manager Pega Academy ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.