Discussion 537 Views Maryrita Styer (MaryritaStyer) MOD Digital Product Manager, Collaboration Center Pegasystems Inc. US View Profile Send Message MaryritaStyer Member since 2010 131 posts MOD Posted: September 29, 2016 Last activity: September 29, 2016 Posted: 29 Sep 2016 15:41 EDT Last activity: 29 Sep 2016 15:41 EDT Closed Resolution for VM download issue in Pega Customer Service Foundation 7.2 Self-Study Course Issue: On this particular course, unable to download the VM from the following link: https://pdn.pega.com/pega-academy/my-self-study?LessonID=L-5171 Using Chrome, the download automatically cancels itself and restarts. On IE, the download simply fails after downloading close to 100% of the file. Resolution: The download was conflicting with crash plan which backs up all My Document folders. Be sure to download the file to a location outside of My Documents. Maryrita Styer Community Manager Pega Academy I found this helpful (0) Share Share this page Share via Facebook Share via Twitter Share via LinkedIn Share via Email Copy share link Copying... Copied! Moderation Team has archived post, learn more This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.