Pat Whitted (PatW9200)
Delivery Manager
PatW9200 Member since 2017 4 posts
Posted: February 1, 2018
Last activity: February 12, 2018
Posted: 1 Feb 2018 15:17 EST
Last activity: 12 Feb 2018 11:32 EST

RESOLVED: Don't waste your time with the Implementing Pega Customer Service for Healthcare course

Sorry that the COURSE tag for this post is incorrect - the correct course was not available in the list. This post is actually about the course Implementing Pega Customer Service for Healthcare. My advice is to not waste your time trying to take this course. The exercise system VM that is linked to the course is extremely out of date. The policy records are all expired and inactive policies, and that results in you being unable to complete almost every exercise in the course. I keep reporting the issues as I encounter them, but the VM for the exercise system really needs to be thoroughly updated in order to make this useful.

UPDATE 12 Feb 2018: I have installed the new exercise system that Diane provided, and so far, all exercises are working as expected. Thanks for your attention to this Diane!

Pega Academy
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