Discussion
2
Replies
1474
Views
Posted: June 12, 2015
Last activity: March 16, 2018
Closed
** ** Rule already exists.
While configuring a case, stuck on the screen with message:
- ** ** Rule already exists.
How to proceed further?
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
Moderation Team has archived post,
Close popover
This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.
Posted: 5 years ago
As the error suggests, there should have been a rule with the same name existing in same ruleset. Try using a different name, that should most likely resolve the issue.
Please try a different name. I suspect that will fix your problem.