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shrikantbp Member since 2014 17 posts
Standard & Poor's
Posted: 5 years ago
Last activity: 5 years 8 months ago
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Rulebase Compare Wizard - Credentials issue

Hi,

In step 1 of Rulebase Compare wizard, we need to provide username and password.

I am able to proceed to next step if I enter credentials i.e. username = prpcuser and correct passpword. However, I can't proceed if I enter any other valid credentials. Below is the error message:

Error message - Label:** Failed to connect, please verify connection parameters, username and password. Cause: (** SOAP service failed)

What could cause this issue?

Thanks,

Shrikant

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