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ABUNDIOADAR-1 Member since 2009 3 posts
Luxoft
Posted: 4 years ago
Last activity: 4 years 3 months ago
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Session Timeout pop-up window does not appear

Hi,

 

We are adding an "Authentication Timeout" in all of our access group. The value is 3600 seconds.

Expectation is that a the pop-up window will appear so that the user can re-enter its user and password.

Instead, the following error appeared in the screen without giving the user a chance to re-enters its credentials:

java.lang.NullPointerException
at com.pega.pegarules.authorization.Authorization.getRuleSets(Authorization.java:243)
 

 

Our Pega Version is 5.2.

 

Any help will be appreaciated.

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