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RUSHIKESH-1 Member since 2011 7 posts
Ibm
Posted: 4 years ago
Last activity: 4 years 11 months ago
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The significance of Required checkbox when skills are added in the assignment shape property for skilled based routing

Hello All,

I have assignment shape which needs to be routed to English speaking users. So added the skill in the Routing section of assignment property. Can someone throw light on the significance of Required checkbox for the Skill? Also is there any cocept like Desired Skills and Must Required Skills?

 

Thanks,

Rushikesh

Pega Academy
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