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UserP294 Member since 2016 1 post
Posted: 4 years ago
Last activity: 4 years 4 months ago
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SLA & assignee notification - Correspondence problem

Hi all,

I am getting an error "FixCorrespondence" when I try to use the SLA notification feature.

I've defined the following SLA for a test case :

Image removed.

Then, we the goal is reached, I get the following error flow :

Image removed.

I've tried with several email addresses (gmail.com, outlook.com, yahoo.com, ...).

How can I make this SLA notification feature work ?

Thanks.

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