Posted: 26 Mar 2015 6:13 EDT Last activity: 26 Mar 2015 8:17 EDT
I'm learning on the page "Case Hierarchy".
There is sentences below
A subcase can be instantiated in any flow rule by adding the Create Case(s) smart shape. To add the Create Cases smart shape to the flow rule, select the Shapes menu > Smart Shapes. Once the shape is added to the flow rule, the shape can be configured just like a step in the Case step type configuration.