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Mary Strudwick (MaryStrudwick)
PEGA
Senior Marketing & Decisioning Architect
Pegasystems Inc.
US
MaryStrudwick Member since 2014 8 posts
PEGA
Posted: October 26, 2015
Last activity: May 10, 2016
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Solution: Presenting Offer in NBAA - Called Strategy Fails to Execute

I got this error once I completed all the steps to update the outbound offer and run a new program. Smoothed propensity couldn't be calculated because at least one offer in the group called by the strategy didn't have values for StartingEvidence and StartingPropensity:

 

I searched all offers and replaced any without StartingEvidence or StartingPropensity values with valid values Ex.: Starting Evidence = 250, Starting Propensity = 0.5. I wasn't sure whether it was an offer I created or uploaded for one of the exercises, but this resolved it. Both NBAA offers were presented and processed successfully.

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