STEP CREATION
Hello,
Please, I try to create a new step under a stage,i click a defaul step ,after a write a name for this step,the text zone stil white,i retry to click under a step to rewrite a step name but the step was locked i can't write nothing .
I hover the mouse pointer over the step name,i can't find the down arrow to open the step configuration dialog.
Can anyone help me to resolve this problem?
Best regards
Hicham
Pegasystems Inc.
GB
Hello Hicham,
Try logging out, closing the browser and starting a new browser instance. Login and try again.
If the problem persists, please provide more detail with a screenshot.
Regards,
Andrew Fontenelle
PDN Forum Support
AT
MA
The problem persist although, I close the broser and relogin
Best regards
Hicham
Pegasystems Inc.
GB
Hello Hicham,
Which version of PRPC are you running? Are you undertaking a particular self-study course? Is this System Architect Essentials?
Regards,
Andrew Fontenelle
PDN Support Team
AT
MA
Hello,
Yes, I take a self study course for System Architect Essentials ,the version is PRPC 717.
Best regards
Hicham
Pegasystems Inc.
GB
Hello Hicham,
The System Architect Essentials (SAE) 1 and 2 courses have only been released on 7.1.6. Can you clarify which Exercise Environment you are using? It should be the PVS image which is downloaded from the Pega Academy site for the course. If you are using some a 7.1.7 environment (i.e. Express Edition), then the SAE 1 and 2 exercises are not guaranteed to work with it.
Can I also mention this appears to be a course related issue, so it should be posted in the appropriate Pega Academy course forum and not in the PRPC Case Management and Process forum!
Regards,
Andrew Fontenelle
PDN Support Team