Posted: 14 Dec 2015 2:10 EST Last activity: 6 Apr 2018 19:26 EDT
Traditional portal- Back button was used for opening case in review mode from perform mode.
Pega 5.5 with traditional/Fix portal layout-
Back button was used for opening case in review mode from perform mode.
e.g. Case1 is opened in review mode in process work. It has 2 assignments in it. User selects assignment1. If user wants to go back to the review mode (to select assignment2), User were using back button to achieve it. In this scenario the back button used to restore the previous state of the case i.e. from perform mode to review mode.
Pega 7 :composite portal upgrade
Workaround: As a work around user can click the case from the "recently open cases" gadget, which will again open the case in review mode. This will be almost similar of clicking the back button. however not like back button which end user use to.
any other suggestion or better way to do same?
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