Discussion
MphasiS
US
Last activity: 6 Jan 2017 20:49 EST
Unable to open assignee's Data-Admin-Operator-ID record System
Hi,
I am getting the below error while Advancing the Flow in the deadline activity in Service Level rule.
com.pega.pegarules.pub.PRAppRuntimeException: Caused by ** There was an error processing the 'pzInternalActionStub' step [ASSIGNMENT63]: Unable to open assignee's Data-Admin-Operator-ID record System.
It is also occurring in Wait Shape.
Both the errors are occurring in 7.1.9
Incessant Technologies
IN
Hi,
Pls check the assignment is routed or assigned to operator you are specified. Are you passing the operator as parameter? If yes, pls check the details properly.
What you configured on Wait shape. like timer or status workobject. Let us know the scenario when the error is coming.
Thanks
Pegasystems Inc.
IN
the error is expected and please route the workobject to either workbasket or other operator...
MphasiS
US
Thank you. The error was resolved after routing the work to the operator worklist.
Syntel
US
which operator worklist did you use?