Discussion 4 Replies 2515 Views × Close popover Prasanna Ragav Ramadoss (Prasanna.Ragav) MphasiS MphasiS US View Profile Send Message Prasanna.Ragav Member since 2013 2 posts MphasiS Posted: March 2, 2016 Last activity: January 6, 2017 Posted: 2 Mar 2016 22:17 EST Last activity: 6 Jan 2017 20:49 EST Closed Unable to open assignee's Data-Admin-Operator-ID record System Hi, I am getting the below error while Advancing the Flow in the deadline activity in Service Level rule. com.pega.pegarules.pub.PRAppRuntimeException: Caused by ** There was an error processing the 'pzInternalActionStub' step [ASSIGNMENT63]: Unable to open assignee's Data-Admin-Operator-ID record System. It is also occurring in Wait Shape. Both the errors are occurring in 7.1.9 Case Management × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 5 years ago Posted: 3 Mar 2016 1:27 EST × Close popover Manoj Kumar Manda (MANOJ_INCESSANT) Incessant Technologies Senior Technology Specialist Incessant Technologies IN View Profile Send Message MANOJ_INCESSANT Incessant Technologies replied to Prasanna.Ragav Hi, Pls check the assignment is routed or assigned to operator you are specified. Are you passing the operator as parameter? If yes, pls check the details properly. What you configured on Wait shape. like timer or status workobject. Let us know the scenario when the error is coming. Thanks Posted: 5 years ago Posted: 4 Mar 2016 8:06 EST × Close popover Phani Sahukaru (sahup1) PEGA Architect - Financial Services Pegasystems Inc. IN View Profile Send Message sahup1 PEGA replied to Prasanna.Ragav the error is expected and please route the workobject to either workbasket or other operator... Posted: 5 years ago Posted: 5 Mar 2016 21:30 EST × Close popover Prasanna Ragav Ramadoss (Prasanna.Ragav) MphasiS MphasiS US View Profile Send Message Prasanna.Ragav MphasiS replied to Prasanna.Ragav Thank you. The error was resolved after routing the work to the operator worklist. Posted: 4 years ago Posted: 6 Jan 2017 20:49 EST × Close popover Ivan Matala (IvanM401) Syntel Syntel US View Profile Send Message IvanM401 Syntel replied to Prasanna.Ragav which operator worklist did you use?