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MphasiS
Posted: March 2, 2016
Last activity: January 6, 2017
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Unable to open assignee's Data-Admin-Operator-ID record System
Hi,
I am getting the below error while Advancing the Flow in the deadline activity in Service Level rule.
com.pega.pegarules.pub.PRAppRuntimeException: Caused by ** There was an error processing the 'pzInternalActionStub' step [ASSIGNMENT63]: Unable to open assignee's Data-Admin-Operator-ID record System.
It is also occurring in Wait Shape.
Both the errors are occurring in 7.1.9
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Posted: 5 years ago
the error is expected and please route the workobject to either workbasket or other operator...
Posted: 5 years ago
Thank you. The error was resolved after routing the work to the operator worklist.
Hi,
Pls check the assignment is routed or assigned to operator you are specified. Are you passing the operator as parameter? If yes, pls check the details properly.
What you configured on Wait shape. like timer or status workobject. Let us know the scenario when the error is coming.
Thanks