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MphasiS
Posted: March 2, 2016
Last activity: January 6, 2017
Unable to open assignee's Data-Admin-Operator-ID record System
Hi,
I am getting the below error while Advancing the Flow in the deadline activity in Service Level rule.
com.pega.pegarules.pub.PRAppRuntimeException: Caused by ** There was an error processing the 'pzInternalActionStub' step [ASSIGNMENT63]: Unable to open assignee's Data-Admin-Operator-ID record System.
It is also occurring in Wait Shape.
Both the errors are occurring in 7.1.9
Hi,
Pls check the assignment is routed or assigned to operator you are specified. Are you passing the operator as parameter? If yes, pls check the details properly.
What you configured on Wait shape. like timer or status workobject. Let us know the scenario when the error is coming.
Thanks