WO has an SLA and initially the SLA has goal and deadline values of x days.
I need to pass the updated goal and deadline values for the SLA rule based on change of drop down values on the 1st screen itself.(all the new goal and deadline vales are fetching from a data table)
Please suggest me how to achieve this updated goal and deadline values are taken into effect for the WO.
Thanks for posting your question here in the PDN forums. Not sure if you're aware but we have a new Product Support Community that just went live yesterday! I would like to invite you to post your question there. That will be the best place moving forward for you to receive assistance.
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Marissa | Online Community Moderator | Pegasystems Inc.