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 Rohit Jain (RohitJ45)
TCS

TCS
AU
RohitJ45 Member since 2015 14 posts
TCS
Posted: October 8, 2015
Last activity: October 8, 2015
Posted: 8 Oct 2015 0:24 EDT
Last activity: 8 Oct 2015 9:46 EDT
Closed

Using Interaction History in the Startegy

(True or False) To enable the strategy to access the interaction history associated with a proposition, we must always add the Interaction History component.
 

The answer to the above question is given as False in the exercise, so just wanted to know how we can use interaction history associated with a proposition without adding interaction history component.

 

Thnanks for your help!

Rohit 

Pega Academy
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Posted: 6 years ago
Posted: 8 Oct 2015 1:17 EDT
Guru Deshkulkarni (Guru Deshkulkarni)
PEGA
Senior Manager, Application Enablement
Pegasystems Inc.
NL

Hi Rohit


Thank you for your query.


To access Interaction History across multiple Issues and Groups, you use an Interaction Hisorty component. But this is not always necessary if you are only interested in the Interaction History details of a particular Proposition that is already on the canvas.


You can have access to the Interaction History for a particular proposition by configuring the Interaction History tab settings within the Properties panel of a Proposition.



Hope this clarifies.


Regards

Guru

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