Posted: 14 Feb 2015 14:21 EST Last activity: 19 Mar 2015 1:31 EDT
Using utility after wait shape is not working
I am using an utility after wait shape. Utility is executing correctly but after execution case status is not changing. Please help me, how can I update the status after utility shape. I have tried "updatestatus" activity to update status but it is also not updating the case status.