Posted: 16 Oct 2020 2:43 EDT Last activity: 4 Dec 2020 14:09 EST
Add document details
The default functionality in Pega 8.x.x allows one to add a document (as an attachment or Document case depending on the UI theme) and provide a limit set of details (name, category, description, the file itself).
As our customers are still faced with a lot of documents, the ability to add additional details for a document (like confidentiality, external reference, document status, incoming/outgoing, etc.) is a requirement we get for almost all the applications we build.
The rules related to adding and editing a document (for instance pzDocumentAttachScreen, AttachFile) have become Final in the latest versions of Pega so we aren't able to extend this functionality any longer and are basically now faced with creating a (customer specific) copy of such functionality.
Is it possible to provide extension points in the functionality related to documents/attachments so we are able to add our own fields to for instance the document attach screen?
Thank you for sharing this idea. We'll certainly consider this. However, I would like to hear more about the use case you are trying to address. Can you help elaborate a bit more about the use case like what kind of extra details you are trying to capture, how you intend to use that information and how it is going to help work on the associated case more effectively?
Thank you for sharing your idea here in the Pega Collaboration Center (PCC)!
I have submitted this idea on your behalf in our internal system for feature enhancements and updated your post with the associated FDBK-ID. You can take this ID to your Account Executive for next steps.