Idea

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Vikas_Agrawal Member since 2018 18 posts
Ford Motor Pvt Ltd.
Posted: 1 month ago
Last activity: 3 weeks 4 days ago

Adding response commands in bulk for WebChat conversational channel.

We can have a feature for adding response commands, corresponding response type and their responses in bulk instead of adding that one by one for webchat channel.

It's needed when we are building a FAQ chatbot, and we have large no of questions/ answers to be configured in webchat.

Pega Intelligent Virtual Assistant Conversational Channels
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