Idea
2
Replies
36
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Ford Motor Pvt Ltd.
Posted: September 20, 2020
Last activity: December 4, 2020
Adding response commands in bulk for WebChat conversational channel.
We can have a feature for adding response commands, corresponding response type and their responses in bulk instead of adding that one by one for webchat channel.
It's needed when we are building a FAQ chatbot, and we have large no of questions/ answers to be configured in webchat.
Hi Vikas,
Thank you very much for raising this. We're working on improving chatbot design time experience which will make it easier to build conversation flow. There isn't however plan to introduce any kind of "upload" functionality which you've been mentioning during a call.
Kind regards Mariusz