Idea
2
Replies
36
Views
Ford Motor Pvt Ltd.
Posted: September 20, 2020
Last activity: December 4, 2020
Adding response commands in bulk for WebChat conversational channel.
We can have a feature for adding response commands, corresponding response type and their responses in bulk instead of adding that one by one for webchat channel.
It's needed when we are building a FAQ chatbot, and we have large no of questions/ answers to be configured in webchat.
Posted: 1 month ago
Hi Vikas_Agrawal,
Thank you for sharing your idea here in the Pega Collaboration Center (PCC)!
I have submitted this idea on your behalf in our internal system for feature enhancements and updated your post with the associated FDBK-ID. You can take this ID to your Account Executive for next steps.
Thanks and keep the ideas coming!
Hi Vikas,
Thank you very much for raising this. We're working on improving chatbot design time experience which will make it easier to build conversation flow. There isn't however plan to introduce any kind of "upload" functionality which you've been mentioning during a call.
Kind regards Mariusz