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Caroline Stutz (CarolineS8054)
Emoney Advisor

Emoney Advisor
US
CarolineS8054 Member since 2018 1 post
Emoney Advisor
Posted: August 6, 2019
Last activity: August 6, 2019
Posted: 6 Aug 2019 13:25 EDT
Last activity: 6 Aug 2019 15:06 EDT

Cobrowsing - Support scrolling to and from a tablet

I initially opened a Support Request, but it was suggested that this is better entered as a feature request through the Pega Support Community:

We recently had an issue reported by our users, where the person joining a cobrowse session on an iPad could not see page scrolling from the person who initiated the cobrowse session. This was true whether the joiner was using Chrome or Safari. I do not recall this being an issue in the past. Additionally, our application is supported on desktop and mobile. It would be great for Pega Cobrowse to properly support a mobile experience.

Thanks!

***Edited by Moderator Marissa to update SR Details***

Mobile User Experience Support Case Exists