Posted: 5 Sep 2017 8:06 EDT Last activity: 9 Oct 2017 12:25 EDT
Customised Pega Available Activity PegaMKT_FilterPropositions for reuse
1. While working on a Pega marketing 7.12 project we have choose to customise PegaMKT_FilterPropositions activity which is an available rule in pega ruleset.
We have changed it to allow us to specify offer flow for a particular proposition, Pega OOTB doesn't allow us to do so, hence we end up creating as many offer flow as there are propositions even though all the offer flow functionality are exactly the same in our application, hence there is hardly any reuse, hence we chose to do this customisation and done initial round of testing and is working fine, will do further testing.
Has any one else done such thing in past, please share your experience.
2. My second concern is we often find few rules in pega rulesets (just like PegaMKT_FilterPropositions activity in this case) which are marked as Available, but are they available for extension in our Application rulesets.
I mean technically I know that because they aren't final rules we can save as in App rulesets change them, but the question is are they valid extension points which pega will support in future upgrades? Pega do mark few of the rule status as Extension points indicating that they are declared extension point, but what about available rules in pega rulesets are they supposed to be final but pega forgot to mark them accordingly and aren't bound to support in future releases.
So as per your reply any available rule in pega rulesets are available for overidding and pega will support them in future releases, so we are save with this customisation of ours.
However can you throw some light on my first query i.e do you or anyone in your team has any experience in customising PegaMKT_FilterPropositions activity so that we can specfiy our own offer flow against each proposition instead of pega ooTB feature which is offer flow with same name as that of proposition due to which we can't reuse same offer flow against multiple propositions.
Thanks Gopi for considering this as an enhancement for Pega future releases, it's a very desirable feature from offer flow reuse stand point.
FYI.. we have reverted our changes that we made in PegaMKT_FilterPropositions, because even though we have partial success initially, but while doing more in depth testing we found issues and require more customisation at many places in Pega marketing product.
However when pega provides this as feature I will expect them to cover all aspects.
Can you kindly let us know which future version we can expect this?
The timeline of the enhancement will depend on the review of the Pega Product Management team and will not be announced in advance on our community. Please contact your Pega Account Executive to get any status updates or for any further actions.