Posted: 16 Dec 2019 5:46 EST Last activity: 13 Apr 2020 7:09 EDT
Editing graphic attachments - no longer supported?
Our customer asked us to provide them with an option to edit graphic files attached to a case in Pega (Pega Platform 7.4.) - usually they just need to rotate an image, but the more options are available, the better. Of course there is an option to download a file, edit it externally and attach it back to a case, but it is time consuming and not really convenient. They would like to do it within Pega.
I can see there is an option to add annotation to an attached image by drawing something on it, however there is no way to rotate an image, which is our core requirement. We could find a trace of a good OOTB solution called ImageViewer, however it seems to be deprecated and didn't work for us with Chrome (Version 78.0.3904.97). Is there any successor of this functionality? Anything working with Pega 7.4., all the modern browsers (mainly Chrome) and what ideally does not require any client-side plugins to be installed?
Thank you for sharing your enhancement here with us. I have submitted this on your behalf and updated your original thread with the FDBK ID. You can take that ID and send to your Account Executive for next steps.
Seems to be working fine, however it would be good to have it OOTB as a part of the product.