Idea
Enable Collections tracing for collection steps
Hi,
Collection rules are quite elegant to use, instead of activities, which is more a code kind of rule. Collections are more understandable by Business People.
But there is a large disadvantage in using collection rules, it is the fact that you cannot trace the collection steps, it is basically a black box, you cannot trace inside of it.
Could you please enhance the product to include the possibility to trace collection rule steps?
Thank you
***Updated by moderator: Lochan to add enhancement details***
Hi Filipe,
Thank you for the enhancement feedback! An enhancement request has been created on our internal portal. The request ID is attached to your post above (under Related Support Case Number field.)
Please refer this number to your Account Executive for further steps.
Thank you!