Idea

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Dineshsb1 Member since 2013 25 posts
JP Morgan Chase
Posted: 2 years ago
Last activity: 2 years 5 months ago

Need audio notification for incoming chat

Need audio notification for incoming chat.

When CSR gets Chat Toaster pop we are looking for audio notification.

***Edited by Moderator Marissa to add FDBK-ID***

Pega Customer Service Conversational Channels SR Exists
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