Idea
2
Replies
321
Views
Posted: April 24, 2018
Last activity: May 2, 2018
Need audio notification for incoming chat
Need audio notification for incoming chat.
When CSR gets Chat Toaster pop we are looking for audio notification.
***Edited by Moderator Marissa to add FDBK-ID***
Hi @DineshB1,
After speaking to our team here, this is not avaiable OOTB and I have submitted an enhancement request on your behalf. You will find the FDBK-ID in your original post. Please take that to your Account Executive for next steps.
Thank you!