Idea

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Charles Ellinger (CharlesE6792)
IRS

IRS
US
CharlesE6792 Member since 2020 1 post
IRS
Posted: 3 weeks ago
Last activity: 3 weeks ago
Posted: 26 Aug 2021 10:20 EDT
Last activity: 26 Aug 2021 11:57 EDT

PegaSocial-Document enhancement request

Every customer so far has requested the ability to upload multiple files at the same time to attach to a case, and so every team has had to add that option within a process step. An improvement would be to enhance the existing OOTB case-wide attachments interface (using PegaSocial-Document) to support multi-upload (in a similar way that Data-WorkAttach-File did). This gadget is in the right-hand side Utilities panel of the Case UI in the Cosmos Portal, and has the header "Files & Documents". In addition, it would be nice to be able to assign categories to PegaSocial-Documents in the same way that the old-style pxAttachContent control allowed you to assign categories to Data-WorkAttach-File.

***Edited by Moderator Marissa to update Support Case Details***
Pega Platform 8.5.3 Case Management Government Lead System Architect Support Case Exists