Idea

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@nkur.das_GCS Member since 2010 5 posts
PEGA
Posted: 2 years ago
Last activity: 2 years ago

Product enhancement - Need for Out-of-the-box Rule-Agent-Queue instances to be placed under unlocked Rulesets

Our customer would like to disable specific Rule-Agent-Queue instances (e.g. - PegaAES and Pega-DecisionEngine) which are redundant for their application / environment. However, this is impossible as these Rule-Agent-Queue instances are under locked Pega Rulesets. They have urged the need that the Pega platform should have a way to disable Rule-Agent-Queue instances rather than Data-Agent-Queue instances. Because of this flawed designed they had a production outage which needed a change to the generated Data-Agent-Queue instances and the entire cluster of 57 JVMs had to be restarted.

They expect a product design change or an alternate solution to this so that any future outages can be mitigated.

***Moderator Edit-Vidyaranjan: Content edit, Tagged FDBK ID & SR details***

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