As part of PEGA KM, Help site has tile and classic view but that is difficult to manage and work on by users when number of categories are huge in number and also search is something that can also be improved.
Adding points to be consider for this enhancement Request:
Navigation Change – expandable left hand side navigation structure
Search criteria is bolded in response.
Could you please analyze it and provide us a ticket number to follow up on.
Having the category hierarchies be expandable in a tree structure is a great idea.
I have created an internal story to track this. US-438868 is my internal reference. I'm also adding this to my medium term roadmap.
For the search criteria, this is already a backlog item and the internal reference is US-122980. As we are in the middle of re-engineering our knowledge search, this one will stay unplanned for the short term.
TIP: In future, for voting and commenting purposes, it's best to keep different ideas separate.