Posted: 1 Feb 2018 10:20 EST Last activity: 10 Jul 2018 6:27 EDT
Product Enhancement: Receiving inbound emails based on Exchange Web Services and not relying on IMAP or POP
We need to receive emails in Pega Sales Automation but cannot create an email listener as this requires the creation of an email account that uses the IMAP and POP protocol for receiving emails. Using POP and IMAP is not allowed in our organization.
Is there an alternative way to receive emails that is using the Exchange Web Services or will it be part of the platform in the near future?
Thank you for posting this here! I have submitted your product enhancement on your behalf and updated your original post with the Feedback ID. Please take that to your Account Executive for next steps.