Idea
TATA Consultancy Services Ltd
US
Last activity: 10 Jan 2018 5:06 EST
Product enhancement request
We should be able to create the operators IDs which contains special characters e.g. "operatorname.surname-lastname@companyname.com" , at present it is pega is not allowing to create operators with special characters.
Since there may be a scenario where user want to create a login id as similar as their mail id and their mail id may consist of one or more special character.
***Updated by moderator: Lochan to mask proprietary email address, add enhancement ID and SR Exists group tag***
Pegasystems Inc.
IN
Hi Yoshita,
Thank you for submitting an enhancement to the product on PSC. An enhancement request has been created on our internal portal. The request ID is attached to your post above (under Related Support Case Number field.)
Please refer this number to your Account Executive should for further steps and action.
Pegasystems Inc.
IN
There is a Edit Validate rule : pyValidateInvalidChars which can be customized to remove the validation for special character ("-" in your case).
Let us know if this helps :)
Pegasystems Inc.
IN
Hi Yoshita,
I just heard back from the Pega Product Team on the enhancement request created. They believe that Pankaj's recommendation above is the right approach. Do let us know if this does not work for you and the reason for that, so that we can analyse your requirement better.
Thank you!