Proxy setting for rest service
Hi Team,
We have a requirement to use proxy setting to get the response using the rest service. And if we use java code then we are getting the proper response. While we use Pega we are getting timeout error. Here are few questions.
- Why we are unable to connect to the web service even if we set the proxy on JVM. We are even able to get response using Java code which uses the same proxy.
- If we use the proxy on the Rest Connector, what will happen to the other services that are internal to JVM and will not require a proxy. If it impacts the internal service connectivity, what is the option to bypass proxy for those hosts.
***Edited by Moderator Marissa to add FDBK ID to post***
Pegasystems Inc.
IN
Hi,
What is the version of Pega?
For 7.1.8 ---->https://pdn.pega.com/support-articles/pyinvokerestconnector-ignores-proxy-settings
For 7.2.2 ----->https://pdn.pega.com/support-articles/unable-connect-external-rest-service-through-proxy
1.Looks like proxy (JVM args) is not picked properly when using Rest connector. If it's 7.2.2, HFix-33175 should resolve the issue.
2.Others can reply
TCS
GB
Thanks for the quick update. And we are using 7.2.2 version and will apply the HFIX-33175 and test it.
KPN
NL
Hi, we are using Pega 7.2.2 and I just applied the hotfix HFIX-33175 and did a server restart. Now where do I set the proxy settings for a Rest service? For a Soap connector I just create the page pyProxySettingsForSOAP and fill it's properties, but for a Rest connector can I also fill a page with the proxy details?
Pegasystems Inc.
US
The ability to provide proxy settings via a Page is not currently supported, but is not a bad idea.
For now, you will need to provide the proxy settings at the JVM level.
Here is Oracle's official document on the topic, to get you started: https://docs.oracle.com/javase/8/docs/technotes/guides/net/proxies.html
Pegasystems Inc.
US
Just to clarify the situation...
Prior to installation of HFix-33175: no proxy-related JVM arguments are supported correctly.
After installation of HFix-33175: the only proxy-related JVM arguments supported in Pega 7.2.2 are:
- http.proxyHost
- https.proxyHhost
- http.proxyPort
- https.proxyPort
These JVM arguments are NOT working in any Pega 7.2.2 environments, regardless of hotfixes:
- http.nonProxyHosts
- http.proxyUser
- https.proxyUser
- http.proxyPassword
- https.proxyPassword
If you need to be able to specify anything other than the host and port of your Proxy, please contact Global Customer Support to explore your options.
Pegasystems Inc.
US
I have submitted this post as a product enhancement. The FDBK ID is located in your original post. Please take that to your Account Executive for next steps.
Thank you!