Idea

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Vikas_Agrawal Member since 2018 20 posts
Ford Motor Pvt Ltd.
Posted: September 20, 2020
Last activity: October 30, 2020

Sending custom parameters to Pega Platform from hosting application through webchat's mashup.

We need a feature for Webchat to send parameters in secure manner from base application to Pega platform. It's must when we have to pass user's identity information, so that we can get to know who is the user for the chatbot conversation.

Pega Intelligent Virtual Assistant Conversational Channels
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