Idea

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Vikas Agrawal (Vikas_Agrawal)
Ford Motor Pvt Ltd.
Senior Software Engineer
Ford Motor Pvt Ltd.
IN
Vikas_Agrawal Member since 2018 34 posts
Ford Motor Pvt Ltd.
Posted: September 20, 2020
Last activity: December 21, 2020
Posted: 20 Sep 2020 6:25 EDT
Last activity: 21 Dec 2020 22:26 EST

Sending custom parameters to Pega Platform from hosting application through webchat's mashup.

We need a feature for Webchat to send parameters in secure manner from base application to Pega platform. It's must when we have to pass user's identity information, so that we can get to know who is the user for the chatbot conversation.

Pega Intelligent Virtual Assistant Conversational Channels