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 sarita behera (saritab2)
Accenture

Accenture
IN
saritab2 Member since 2015 18 posts
Accenture
Posted: December 28, 2017
Last activity: January 3, 2018
Posted: 28 Dec 2017 10:03 EST
Last activity: 3 Jan 2018 13:50 EST

unable to select and attach documents other than image files while attaching from mobile.

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Hi,

I am unable to select and attach documents other than image files while attaching from mobile. Could anyone please let me know if any solution is found for this.

I went through this: https://pdn.pega.com/community/product-support/question/upload-more-jpg-and-png-mobile

However ,could not find a solution if Pega has provided as an enhancement .

Thanks,

Sarita

Mobile
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Posted: 3 years ago
Posted: 29 Dec 2017 12:44 EST
Jagadish Dharanikota (dharj)
PEGA
Principal Software Engineer
Pegasystems Inc.
IN
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Hi Sarita,


You can select only images in mobile browsers. You can use Pega Mobile Client to upload other type of documents. Please use Attach Content control to upload files in mobile devices. The control will provide you different option to upload.


Thanks,


Jagadish  

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Posted: 3 years ago
Posted: 3 Jan 2018 0:56 EST
Vikas Raidhan (VikasRaidhan)
PEGA
Manager, Multi Channel Dev
Pegasystems Inc.
IN
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@dharj I remember there was a similar discussion few days back for which SR was raised. Did we provide hotfix for that or is it a feature planned for future release?


 

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Posted: 3 years ago
Posted: 3 Jan 2018 6:53 EST
Lochana Durgada Vijayakumar (Lochan_DV)
MOD
Lead Technical Documentation Specialist
Pegasystems Inc.
IN
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Thank you Vikas & Jagadish,


I have tagged the FDBK id under the Realted Support Case Number field in the original post above. 


@saritab2 you can refer this ID to your Pega Account Executive for any updates on the status or progress of this enhancement.


Regards

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