Posted: 13 Dec 2018 15:48 EST Last activity: 20 Mar 2019 9:43 EDT
Unique Sessions handling for case data to update within tabs within Pega
Our users want to be able to open multiple Pega sessions across multiple Chrome browsers. There is some support for this in Internet Explorer, but all of our users work in Chrome. How can we work on this? Currently when they toggle between Chrome tabs, Pega automatically refreshes the view to whatever the latest ticket update was. Within Pega, it is difficult to view multiple work objects at once in the same chrome tab.
Thank you for submitting this. After reviewing with some of our Subject Matter Experts, it was determined that this is an enhancement. I have submitted this on your behalf and updated your post with the Feedback ID. Please take this ID to your Account Executive for further updates.
Upon reviewing the associated Feedback Item, this was rejected as this can be achieved by a customer portal which opens each work object in a new window. You can view them simultaneously in multiple monitors. This was discussed with @EddieD42