User name to be listed in the Notifications framework
This is related to SR-D98579. Can we have ability to get the Operator name from Notificaiton framework automatically.
Please see more details below:
create a new notification rule
create a new correspondence, in the correspondence rule we want to show "Hi, <User Name>"
We are not able to get the user name using OOTB functionality
We are using OOOTB pyAddPulsePost notification rule and using our own correspondence
We have analysed and understand the below
We saw pySendNotification in Pega-Notification-Email class which calls pzGroupwhere operator related details are captured whereas user name/operator name is not available and hence we are not able to use it in correspondence rule
So, can we have ability to get the UserName automatically from the framework.
***Edited by Moderator Marissa to update Support Tags***
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Marissa | Senior Moderator | Pega Collaboration Center