Posted: 20 Oct 2016 10:44 EDT Last activity: 27 Oct 2016 10:50 EDT
Volume based proposition constraints for inbound interactions in Pega Marketing
Existing out-of-the-box functionality in Pega Markting 7.13 does not allow end users to create proposition based volume constraints for inbound interactions. The business requirement is not to offer e.g. Proposition X in any inbound channel after e.g. 500 accepted responses. However, Volume Constraints are taken into taken account only when .pyChannel is outbound i.e. in multi-channel outbound campaigns.
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