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Zensar Technologies
Posted: May 22, 2019
Last activity: May 23, 2019
Closed
504 - Timeout issue
When I am trying to export records to excel file, it gives me timeout error after 30 seconds.
There are around 8000 records in this report.
Maximum elapsed time in seconds for export = 60
Maximum elapsed time in seconds = 60
Is your Pega server running behind a web server? There are two possibilities regarding timeout. One is the report itself and the other is the web server timeout settings (it differs from web server vendors). To determine the actual reason, you can run the report by directly accessing the Pega server (if possible). If that is fine, then you know it is due to web server timeout setting.