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shrikantbp Member since 2014 16 posts
Standard & Poor's
Posted: 3 months ago
Last activity: 3 months 2 weeks ago

8.4 Health URL Failing with No Details

Hi,

In Pega 8.4.1, health URL is failing with below error:

{"node_type":["WebUser"],"health":[{"corrective_action":"restart","last_reported_time":"2020-06-08T21:37:27.556Z","message":"Status is not updated for 120 seconds","test_name":"HTML-Stream-Check","status":"failure"},{"last_reported_time":"2020-06-08T22:00:57.619Z","test_name":"StaleThreadHealthCheck","status":"success"},{"last_reported_time":"2020-06-08T22:00:57.619Z","test_name":"ServiceRegistry-Check","status":"success"}],"state":"unhealthy","node_id":"pega-web-0"}

There is no service called pingService (at least I cannot see in dev studio) and so cannot see why Pega is marking HTML-Stream-Check test as failure. There are no errors in logs.

Anyone has any details which can help?

Thanks

Pega Platform System Administration
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