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CONNECTS Member since 2012 15 posts
Financial Services
Posted: 2 years ago
Last activity: 1 year 1 month ago
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Abandoned application / self-service process - Cookie tracking

Has anyone implemented a custom cookie to identify abandoned application and be able to prompt or take the customer through to an incomplete application based on cookie tracking?

Note: I understand we may have to put together some security controls to ensure that the cookie is not used for application hijack.

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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