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Anthem INC.
Posted: April 17, 2020
Last activity: April 20, 2020
Closed
Abbyy licensing service is unavailable
Hi folks,
While processing the image file to pdf am getting the below exception.Do i still need to install ABBY reader to run the Document OCR or installing the OCR Essentials is enough?
Exception Type: OpenSpan.Utils.AbbyyLicensingException SpecificMessage: "ABBYY Licensing Service is unavailable: The RPC server is unavailable."
Message: "Could not License Abbyy Engine."
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Posted: 1 year ago
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Marissa | Senior Moderator | Pegasystems Inc.
Hi Venu,
This needs analysis. This issue would be better handled by a support ticket with our GCS team.
You can open it from here: https://msp.pega.com/