Question 2 Replies 84 Views × Close popover Venu Gopal (VenuMuvvala) Anthem INC. Sr Software Engineer Anthem INC. IN View Profile Send Message VenuMuvvala Member since 2018 1 post Anthem INC. Posted: April 17, 2020 Last activity: April 20, 2020 Posted: 17 Apr 2020 20:59 EDT Last activity: 20 Apr 2020 12:10 EDT Closed Abbyy licensing service is unavailable Hi folks, While processing the image file to pdf am getting the below exception.Do i still need to install ABBY reader to run the Document OCR or installing the OCR Essentials is enough? Exception Type: OpenSpan.Utils.AbbyyLicensingException SpecificMessage: "ABBYY Licensing Service is unavailable: The RPC server is unavailable." Message: "Could not License Abbyy Engine." Pega Robotic Process Automation 8.0 SP1 Robotic Process Automation Insurance Front-End Developer × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 20 Apr 2020 3:36 EDT × Close popover Leela Aditya Menda (Aditya Menda) PEGA Principal Technical Solutions Engineer Pegasystems Inc. IN View Profile Send Message Aditya Menda PEGA replied to VenuMuvvala Hi Venu, This needs analysis. This issue would be better handled by a support ticket with our GCS team. You can open it from here: https://msp.pega.com/ Posted: 1 year ago Posted: 20 Apr 2020 12:10 EDT × Close popover Marissa Rogers (MarissaRogers) MOD Senior Community Moderator Pegasystems Inc. US View Profile Send Message MarissaRogers MOD replied to VenuMuvvala Please let us know the SR ID when you open your Support Request so that we may connect it with this thread and keep track for you! Thank you! Marissa | Senior Moderator | Pegasystems Inc.