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Anthem INC.
Posted: 5 months ago
Last activity: 5 months 1 week ago
Abbyy licensing service is unavailable
Hi folks,
While processing the image file to pdf am getting the below exception.Do i still need to install ABBY reader to run the Document OCR or installing the OCR Essentials is enough?
Exception Type: OpenSpan.Utils.AbbyyLicensingException SpecificMessage: "ABBYY Licensing Service is unavailable: The RPC server is unavailable."
Message: "Could not License Abbyy Engine."
Posted: 5 months ago
Posted: 5 months ago
Please let us know the SR ID when you open your Support Request so that we may connect it with this thread and keep track for you!
Thank you!
Marissa | Senior Moderator | Pegasystems Inc.
Hi Venu,
This needs analysis. This issue would be better handled by a support ticket with our GCS team.
You can open it from here: https://msp.pega.com/