Question2Replies34Views VenuMuvvala Member since 2018 1 post Anthem INC. Posted: 5 months agoLast activity: 5 months 1 week ago Abbyy licensing service is unavailableHi folks,While processing the image file to pdf am getting the below exception.Do i still need to install ABBY reader to run the Document OCR or installing the OCR Essentials is enough?Exception Type: OpenSpan.Utils.AbbyyLicensingException SpecificMessage: "ABBYY Licensing Service is unavailable: The RPC server is unavailable." Message: "Could not License Abbyy Engine." Pega Robotic Process Automation 8.0 SP1 Robotic Process Automation Insurance Front-End Developer ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 5 months agoAditya Menda PEGA replied to VenuMuvvalaHi Venu,This needs analysis. This issue would be better handled by a support ticket with our GCS team.You can open it from here: https://msp.pega.com/ Posted: 5 months agoMarissaRogers MOD replied to VenuMuvvalaPlease let us know the SR ID when you open your Support Request so that we may connect it with this thread and keep track for you!Thank you!Marissa | Senior Moderator | Pegasystems Inc.