I would like to get help from someone to understand the OOTB properties pyEffortEstimate & pyEffortActual . ---Function name: pickBalancedOperator--- int aEffort = workPage.getProperty("pyEffortEstimate").toInteger() - workPage.getProperty("pyEffortActual").toInteger();
Could anyone please help me to understand the following queries. How to find the pyEffortEstimate & pyEffortActual values for the specific case? Is there any custom settings/configuration where we can update pyEffortEstimate & pyEffortActual on Pega? Is this help to find the effort for the specific case or sum of all the cases exist on the particular operator?
Thanks for sharing the details. I could see all the values are empty (0 days) for pyEffortEstimate & pyEffortActual properties. Could you please guide me to find where/how exactly those property values are getting updated.