Accessibility on Pega Chat
Hi,
How can we implement accessibility requirements on Pega Chat considering both CSR and Customer needs it?
***Edited by Moderator Marissa to update Platform Capability tags****
Posted: 5 months ago
Posted: 5 months ago
What exactly is the question here? What specific accessibility feature are you trying to implement and/or not seeing already in the product?
Posted: 3 months ago
Looking for any options for additional visual cues for chat requests.
Any inputs on this ?