Question8Replies90Views eriikoh34 Member since 2018 15 posts ACN Posted: 4 months agoLast activity: 4 months 2 weeks ago Action Menu not workingMenu does not currently work and I can't tell why because it's not showing up on tracer. What do I do to make it work, and what can I do so that it can be traced in tracer? ***Edited by Moderator Marissa to update Type from General to Product*** Pega Platform 8.1 User Interface ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 4 months agoMarcLasserre_GCS PEGA replied to eriikoh34Hello, Are you having this issue just with a specific Menu or any of them? Posted: 4 months agoeriikoh34 ACN replied to MarcLasserre_GCSAdding a menu on an active case. on the case header, it works just fine. Posted: 4 months agokanap2 PEGA replied to eriikoh34In the Tracer settings, you can select "Stream Rules" and check if "pzGetMenu" is called, OOTB HTML fragment which is used to call Navigation rule.Is it a custom control? Posted: 4 months agoeriikoh34 ACN replied to kanap2Checked "Stream Rules" but it still does not show up. I'm using a link or button for the menu action. Posted: 4 months agoCarissaW_GCS PEGA replied to eriikoh34What code do you see if you inspect the link or button using the browser's dev tools? Do you see anything captured in a network trace or any errors in the browser dev console? Posted: 4 months agoeriikoh34 ACN replied to CarissaW_GCSIf I click the link, it says: "Cannot read property 'showContextMenu' of undefined" Posted: 4 months agoRett_Hean_GCS PEGA replied to eriikoh34This explains why you are not seeing anything in tracer. It sounds like you're stuck in a JS exception, so this investigation will likely need to focus on JS debugging over tracer analysis. Posted: 4 months agoeriikoh34 ACN replied to Rett_Hean_GCSHow do we approach this?